Although I thanked you telephonically, for the excellent service I received, when your technician, Gino, came to install an aerial to strengthen the signal, to my laptop.
I must now put in writing my thanks for the lengths you went to, in helping me in my time of need. When I contacted you, a couple of weeks ago, in connection with my modem which would not work, you calmed me down and sent the same technician to check the damage at no charge. As the modem was broken, you placed an order in Johannesburg for a second hand one at my request. This was then collected from Cape Town International Airport by your staff and they then arrived to connect it, again at no charge to me.
All I had to do was to pay for the modem and courier fee. My laptop has never worked so well. My family and I are greatly indebted to you, Reon & Kumnandi Technologies, for everything you have done.
With this attitude and respect shown towards your customers, your business can only go from strength to strength.